Papers on "Jack Welch: G.E.'s Past Chairman" and similar term paper topics

Paper #096050 :: Jack Welch: G.E.'s Past Chairman
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This paper argues that the leadership style of G.E.'s famous past Chairman, Jack Welch, is now considered to be outmoded.

Written in 2007; 2,810 words; 5 sources; APA; $ 83.95

Paper Summary:

This paper explains that former G.E Chairman, Jack Welch, was, at one time, exactly the right person to lead G.E. because he was not afraid to take calculated risks and try new ideas. Today, however, new strategies are needed to take on globalization, the move away from manufacturing to a knowledge and service-based economy and the quantum technological shift to the Internet. The author compares several of Welch's old rules with the new rules for doing business in the 21st century. The paper stresses that the extreme measures used by Jack Welch were needed during the transitional period during which business changed from national to international and from capitalist to functionalist. The paper also highlights the work of management guru Peter Drucker to support this argument.

From the Paper:

"It was apparent over the past few years that the customer has been forgotten in many places, but the statistic mentioned by "Fortune" that businesses lose half their customers annually is more than expected and more than any business should tolerate. Fifty years ago, one unhappy customer would tell several others, but now they can tell several thousand with a BLOG. Mass communication has changed the entire dynamic of customer service. The Internet and email have made it much easier to communicate with customers and take care of them ... In the end, it is the customer which keeps the business alive, not the stockholders. "

Tags: drucker transition customer rules functionalist

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