Papers on "Health Care Reform in Three Urban Public Hospitals" and similar term paper topics

Paper #057923 :: Health Care Reform in Three Urban Public Hospitals
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A comparative study of health care reform in three urban areas with the privatization of public hospitals.

Written in 2003; 22,710 words; 47 sources; APA; $ 249.95

Paper Summary:

This complete 5-chapter dissertation examines health care delivery practices in three tertiary urban health care facilities to identify those components that were deemed important from a patient satisfaction perspective. A series of original graphs reflecting the results of a patient satisfaction survey are also included, as well as an original survey at the appendix.

From the Paper:

"Over the last 50 years, the healthcare system in the United States and abroad has undergone a series of rapid and significant changes. Some of these changes have been the result of innovative developments in medical science and technology that have benefited patients and have prolonged and saved the lives of millions. Some of these changes, however, have only served to limit patient access to prescribed treatment and diminished the quality of care. Research has shown time and again that a patient's perception of the quality of medical care being received is directly correlated to the manner in which that patient responds to medical care, with higher perceptions of quality providing improved outcomes over less quality care - even if these perceptions are not solidly based on fact. These patient-centered outcomes have assumed greater importance as the primary means of measuring the effectiveness of healthcare delivery. The patient satisfaction survey used in this research project was based in part from the Patient Satisfaction Questionnaire developed by Linder-Pelz et al. for this purpose. Generally speaking, the measures of a clinic visit that were deemed important to a patient used in this instrument are comprised of: 1) doctor conduct; 2) convenience; 3) appointment getting; and, 4) the visit in general. Based on these findings, recommendations are provided to assist healthcare managers and clinicians in developing appropriate and effective patient satisfaction programs in any healthcare setting."

Tags: jcaho patient satisfaction

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