Papers on "Total Quality Management" and similar term paper topics

Paper #056226 :: Total Quality Management
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An analysis of total quality management (TQM) through a review of an article from the "International Journal of Quality and Reliability Management" entitled ?TQM as a Competitive Factor: A Theoretical and Empirical Analysis?.

Written in 2004; 2,000 words; 17 sources; MLA; $ 63.95

Paper Summary:

This paper presents a critical analysis of the journal article, ?TQM as a Competitive Factor: A Theoretical and Empirical Analysis?, published in the "International Journal of Quality and Reliability Management", Volume 21, Issue 6, 612-637. The paper states that total quality management (TQM) has been observed to have a positive impact on an organization?s performance and its competitive nature. The paper contends that, when TQM is used as a strategic business tool to improve an organization?s productivity and the quality of the product, the benefit gained from the implementation is very far-reaching. The paper shows that there is waste reduction in the process, fewer mistakes, and improvement of the quality, in addition to improvement in customer satisfaction and, consequently, improvement in customer relationships.

From the Paper:

"TQM has been used with varied success in different organizations all over the world. Many of the problems and difficulties experienced by any company may be unique to the company or to the type of business. Change implementation of any nature generally requires a change in the behavioral strategies?either of the organization, the process used or the employees and the management of the organization. Finding a purpose and direction for a company, getting the labor and expertise that matches a job requirement, motivating the employees and leading with self disciple are just a few of the strategies suggested by TQM."

Tags: business strategy company

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