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Hospitality in Greek Society, 2002.
A study of hospitality in the ancient Greek society and how it spread their civilization.
1,325 words (approx. 5.3 pages), 1 source, MLA, £ 31.95
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Abstract
This paper examines ancient Greek hospitality and the role it played in the expansion of the Greek empire. It particularly looks at the comfort provided to travelers. The paper describes the Greek belief that good hospitality is rewarded by the help of the gods.
From the Paper
?To this day I have kept this house free from harm? (Euripides, 9). This quotation from the play Alcestis, demonstrated the role of hospitality in ancient Greek life. Apollo was the god being quoted. Apollo was forced by his father Zeus, king of the gods to work as a common cattle herder. Apollo went to the house of Admetus seeking such hospitalities as food, water, and shelter. Admetus granted such hospitality and was repaid with a favor from the god. Admetus had been selected by the fates to die. Apollo had tricked the fates as a favor. Admetus was allowed to find another soul who would die in his place. However, he could find no one willing except his good wife, Alcestis. Hospitality was an idea that was created by the Greeks out of necessity that help expanded the civilization. This idea of hospitality was one that means if someone was hospitable, then he was rewarded; the reward might have been help by the gods, or the person might of made a friend or created an alliance with another city. The idea of hospitality was a vital part of ancient Greece society as was demonstrated in the play Alcestis."
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Hospitality Management Education, 2004.
This is a research paper to determine if preparation at a hospitality school or participating in an educational program for hospitality may better prepare students for a first full-time job in the industry.
6,830 words (approx. 27.3 pages), 9 sources, APA, £ 110.95
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Abstract
This paper explains that the explosive growth in the hospitality industry demands highly-qualified people trained in hospitality management to fill rapidly opening positions. The author points out that the research indicates that attributes are not the key to selecting a career in the hospitality industry. The paper concludes that the ?graduate image? was not always accepted as being valuable, and often students felt they had to prove themselves more because they had an education.
Table of Contents
Statement of Objectives
Hypothesis of Study
Scope and Delimitations
Introduction
Background
Methodology
The Study Model
Literature Review
Summary
From the Paper
"Clearly with these companies and many others, certification is becoming a requirement for practice. Maintaining and enhancing the industry's professional certification programs have one central purpose according to Karen Giles, the Vice President responsible for certification programs, "To increase the value of certification so that in turn, certification raises the professionalism of the entire hospitality industry and everyone who works within it. Certification and the standards of competency it brings will help the hospitality industry become recognized as the profession it is. By defining a body of knowledge necessary for each hospitality position, certification gives everyone, from housekeepers to general managers, concrete goals to strive for and a way to benchmark their personal successes.""
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Hospitality Management, 2002.
An introduction and summary of hospitality management.
13,100 words (approx. 52.4 pages), 0 sources, MLA, £ 177.95
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Abstract
This paper examines the hospitality industry, one of the largest industries in both global and national contexts. It looks at how the industry is composed of fifteen segments including lodging (hotels), commercial food service (restaurants and catering), institutional food service, casinos, cruise lines, travel agency services, event services, convention hosting, arena services, sport complex management, resorts, parks, clubs, tourism and transportation services related to the other segments of the industry. It show how this complex industry accounts for more jobs, sales and tax revenues than any other single industry in most countries and how the segments of the hospitality industry are interdependent and rely on one another for overall success.
Outline
Introduction
Defining Hospitality
Importance of Industry
Structure of Text
Tourism, Travel and the Hospitality Industry
Status of the Industry
Importance to Hospitality
Agency Relations Trends
Property Development
Development
Design
Acquisition and Financing
Creating Value
Brand Management
Franchising
International Operations
Tourism, Travel and the Hospitality Industry
Status of the Industry
Importance to Hospitality
Agency Relations
Trends
Property Development
Development
Design
Acquisition and Financing
Creating Value
Brand Management
Franchising
International Operations
Strategic Management
Industry Relationships
External Environment
Importance of Change
Planning
Finance Management
Revenue Control
Yield Management
Cost Control
Financial Statement Analysis
Balance Sheet
Income Statement
Cash Flow Statement
Legal Issues
Contract Law
Liability Exposure
Diversity Issues
Discrimination Law
Employment Law
Information Management
Computer Systems
Data Management
Data Analysis and Application
Operational Technology
Check-In and Check-Out
Security Technology
Guest-Oriented Technology
Guest Room
Technology
Special Facilities
Operations Management
Security and Loss Prevention
Sanitation Issues
Maintenance Management
Energy Management
Organizational Management
Organizational Structure
Organizational Behavior
Organizational Communication
Organization of Work
Human Resource Management
Functions
Recruitment and Retention
Compensation Management
Marketing Management
Planning
Strategy Development
Promotion
Sales Management
Developing Customer Value
Lodging Management
Food and Beverage Management
Casino Management
Event Management
Conventions
Conferences
Resort Management
Professional Standards
Codes of Conduct
Best Practices
Benchmarking
From the Paper
"In 1988, tourism once again began a rise. This time, however, the crisis in the Middle East that eventually erupted into the Gulf War brought tourism to a screeching halt. When the Gulf War ended, tourism was once again expected to begin a growth phase. By that time, however, the United States had entered into another economic recession, and economic activity in most of the other industrial nations had begun to slow. At that time, recovery in the travel industry was not expected to occur until the mid-1990s."
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| Essay # 107909 |
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The Hospitality Industry, 2005.
This paper discusses the use of statistics in the Canadian and American hospitality industry.
1,360 words (approx. 5.4 pages), 4 sources, MLA, £ 32.95
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Abstract
This paper explains that, although the gathering, collating, reviewing and study of statistics, usually freely available from governmental agencies, are vital to any industry; Canada comes up woefully short of information applicable to the hospitality industry in comparison with the quality of the information available from United States agencies. The author points out that the information or data presented by the Canadian Tourism Commission, the Canadian Tourism Research Institute and the Ontario Ministry of Agriculture, Food and Rural Affairs Division is highly suspect, is totally incomplete and generally pertains to tourism within Canada thus giving little recognition to international travel, tourism and hospitality industries. The paper demonstrates the use of U.S. government highway development information by the hospitality industry to expand hotels and other leisure attractions in Nashville and Memphis as an example of the use of statistics to create high-yield investments.
Table of Contents
Thesis Statement
The Canadian Viewpoint
The American Resources
A Widely Used Planning Strategy Seldom Mentioned
The Overall Benefits to Tennessee from Hospitality Statistics
From the Paper
"In the Knoxville area, Interstate 75 - a north to south major artery - and Interstate 40 - a coast to coast east to west artery - intersect are right now in the midst of a half-billion dollar downtown re-development program to enhance their economy. As with most cities of its size in the south and elsewhere, the downtown section was in fast rate of decline because of urban sprawl. By the use of strategic data from TDOT, the city fathers decided that they could bring the downtown area back to life and add tremendously to the tax-base by means of the re-development plan. It was found that travelers from east to west that normally drive through can be attracted to spend the night in the "new downtown," by redeveloping the waterfront and making it an attractive tourist destination. The anchor businesses, of course, are reasonably priced, yet luxurious hotel/motel type accommodations."
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The Definition of Hospitality, 2005.
This paper discusses the definition and whole concept of hospitality.
675 words (approx. 2.7 pages), 3 sources, £ 18.95
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Abstract
This paper relates to the personal definition of hospitality for a client. The writer points out that as the client provided some information as to his/her concepts relative to hospitality, they have been included and expanded upon. The writer discusses that hospitality is a malleable concept when it comes to hotel management and that these concepts are integral to success in such endeavors.
From the Paper
"Hospitality has been formally defined as a "cordial reception: kindness in welcoming guests or strangers." The dictionary's portrayal of what constitutes hospitality, however, is inadequate to truly and fully depict what hospitality means to someone working within the hotel management industry. In fact, the dictionary's definition of hospitality only begins to touch upon the word's importance as it utilized in action to serve patrons. To the writer, the hospitality constitutes creating a scenario in which customer/guest needs are placed first and, in so achieving, it is integral to achieve an atmosphere that will serve to allow guests from a variety of backgrounds to feel equally at ease. Moreover, hospitality cannot be completely achieved unless each employee is committed to the mission, which requires leadership from the top down exhibiting commitment to quality service; maintenance of a good attitude and a good personal appearance."
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Historical Continuity of Ancient and Modern Hospitality, 2008.
A historical look at the continuity of ancient and modern practices in hospitality.
1,016 words (approx. 4.1 pages), 4 sources, APA, £ 25.95
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Abstract
This paper compares the use of ancient and modern hospitality in the context of literary and modern practices of caring for a guest. The paper notes that, although the context of travel and hospitality were not as open and dignified as it is in a modern context, the use of familial or guest orientated hospitality in the ancient world is still ever-present today. Moreover, the paper concludes that the ideology of generosity to travelers is the continuous strain of thought that is every present in a humans "natural" ability to help those that need help while away from home
From the Paper
"In ancient biblical times, the family unit was a major component for hospitality within the Judaic tribes, which made a manifest unit that was bound to be respectful to one another. This early interpretation of hospitality was often thought to have been exclusive to the tribes alone, yet there is a great deal of information that suggests there was more connection to the outer world than once thought. The primary suggestion that early tribes were isolationist is an absolute in historical studies that has been challenged due to the nature social interaction that must have occurred for human connectivity to occur. However, the majority of opinions on these ancient tribes appear to provide an insular perspective on hospitality, since the laws of the tribe may have appeared exclusive to the tribe alone. But in certain case, one can derive a certain modernity about tribal customs that deviated from this linear view:"
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Business Relationships in Hospitality Management, 2008.
A case study analysis of the importance of business relationships within hospitality management.
2,145 words (approx. 8.6 pages), 6 sources, APA, £ 48.95
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Abstract
This paper discusses the importance of positive business relationships within management in the hospitality sector. It argues that the quality and grade of a hospitality sector business can be determined by the level of professionalism operating it. The paper then discusses five aspects that are detrimentally involved with the overall business objectives of a particular establishment within the food hospitality sector. It discusses how these factor contribute to high employee turnover. Finally, the paper discusses methods to increase customer bases.
Table of Contents:
Introduction and Overview
Distinguished Aspects of Detrimental Involvement
Proposed Measures of Modification and Implementation
From the Paper
"The previous strategy for increasing repeat customers is an example of keeping the edge with competition. As many restaurant and other hospitality establishments are beginning to propose such rewards to their patrons, the demand for these programs becomes all-apparent as a necessity for keeping up with the competition. Other non-incurring cost approaches can be taken as well to maintain awareness of the competition. This can be done by simply keeping track of the competitor's advertising locations, apparent objectives within the advertising, and other means by which they extend their exposure. Maintaining record of this through the next year will help to gain an edge that could gradually assist the exposure of this establishment. Matching the prices listed within the advertising done by competitors is another simple way of staying in the game. These types of approaches will eliminate the concern of losing patrons to the competition, which allows for more focus to be directed in the avenues where higher potential can be obtained."
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Sexuality in the UK's Hospitality Industry, 2005.
A look at the pervasiveness of sexuality in the United Kingdom's hospitality industry and how it is used to attract customers.
853 words (approx. 3.4 pages), 4 sources, MLA, £ 21.95
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Abstract
This paper looks at the role of sexuality in the hospitality industry in the UK. The paper compares its role in the UK with its role in the United States and suggests that, while it is more blatant in the U.S., it is equally ubiquitous in the UK. The paper uses examples such as sexuality in advertising, the use of hotels for prostitution, strip clubs, and the attempts of the industry to target the younger crowd with activities comprising sexual content as a sign of how widespread sexuality in the hospitality industry really is.
From the Paper
"The hospitality industry in the UK is big business, and sexuality is an important part of this business. If we define the hospitality industry as "hotels and a myriad of leisure and catering operations of different kinds" (Mills), then the hospitality industry in the UK brings in around 50 billion pounds each year. This is around 10% of Britain's total consumer expenditure each year. In addition, the hospitality industry employs about 70% of the individuals within the wider tourism industry (Mills)."
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Gender Inequality in Canada's Hospitality Trade, 2002.
A paper which examines the male dominance of the hospitality trade in Canada.
653 words (approx. 2.6 pages), 3 sources, MLA, £ 16.95
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Abstract
This paper establishes an understanding of gender inequality in the hospitality industry in Canada. The paper identifies the reasons why men dominate managerial positions in Canada, discusses reasons for preferential treatment for men in the hospitality industry, and examines potential motivations for females to pursue managerial positions and any obstacles they face.
From the Paper
"In conclusion, Canadian women face discrimination based not only on their gender, but also on race, age, ethnicity, disability and sexual orientation. Yet many continue to pursue management positions in the service and hospitality industries for numerous reasons, including higher pay, better job security, more benefits and a more respectable title. The absence of human resource policies and strategies in many companies in this field is a deterrent to gender diversity. The work environment and culture are not conducive to promoting women in management. This prevents women's accessibility to top management positions. For example, there are no programs to facilitate the advancement of women as role models, absence of mentoring programs, and lack of management training programs."
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Tourism / Hospitality and Travel Marketing, 2006.
An analysis of the tourism environment and hospitality marketing industry as a strong factor in globalization.
2,505 words (approx. 10.0 pages), 5 sources, MLA, £ 54.95
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Abstract
Tourism is one of the world's largest and fastest growing industries. The paper discusses how the World Tourism Organization (WTO) views tourism and its defining feature. It also mentions the poverty and tourism. The importance that the role of marketing plays in tourism is also examined; hospitality and marketing depend on one another. The role of transportation is also analyzed. The paper concludes that the tourism environment and hospitality marketing industry will always remain a strong factor in globalization, even in light of disasters that can negatively influence vacation and travel.
From the Paper
"In recent years, the comprehensive atmosphere of tourism has undergone extensive changes worldwide in comparison to tourism during decades of the past. The traditional face of tourism has been exposed to numerous acts of terrorism, and even more recently, historical natural disasters. Although these recent tragedies have significantly altered tourism, the tourism and hospitality sector nevertheless remain as one of the largest components of the global economy. Even in recent years, the growth rate of tourism supersedes that of most other goods and services. As a result of this rapid growth, the profile of tourists has changed as consumers apparently have become more experienced, more demanding, and more likely to treat tourism purchases in very much the same way as they do any other item of consumption (Baum & Moudambi, 1999). The globalization of communications transport and technology has also created a new environment for tourism's economic and social planning. This has led to new tourism policy formulations and recommendations both by and for tourism professionals. This paper will discuss a comprehensive understanding of such elements of tourism as outlined above."
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Management in the Tourism and Hospitality Industries, 2002.
Analyzes the use of operations management in the hospitality and tourism industries.
1,686 words (approx. 6.7 pages), 15 sources, APA, £ 38.95
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Abstract
This paper defines the term "operations management" and explains how this type of management came about. It talks about how operations management, at one time applied only to products, now applies to services as well. This change has allowed the tourism and hospitality industries to rely on operations management, even though its original concept of derived from production environments. The paper goes on to discuss the way operations management is utilized in the tourism and hospitality industries and why it is so important to these industries. The case of Marriott International is used to illustrate the points made by the paper.
From the Paper
"During the 20th century, management was considered to be the domain of those at the top of the company making decisions and strategizing for the short and long term. With the emergence of the scientific management school of Frederick Taylor and Henry Ford, a new breed of managers became dominant in organizations. Over the years, the trend changed to give rise to a new school of management that would allow the top management to oversee the staffs while they are working as well as resolve problems and issues on the spot. The basic premise had been to allow decision makers to interact with staffs in their day to day activity and be able to fully realize the implication of their decisions."
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The Hospitality Industry in Canada, 2006.
This paper offers an overview of the hospitality industry and Canadian (and Ontarian) demographics.
900 words (approx. 3.6 pages), 4 sources, £ 25.95
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Abstract
The paper relates that the hospitality business depends greatly for its success upon its understanding of the market it seeks to serve. The paper briefly examines the demographics of the Canadian population and also of the Ontario population, so that a sedulous business owner in the hospitality sector can use this information to design a marketing plan which will advantage him or her relative to competitors. Specifically six demographic items are examined; family status, numbers of persons per household, mother tongue, heritage, occupation and household income.
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